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Our Customer Service team is dedicated to provide the highest quality services to sustain customer satisfaction through timely response and intervention. Via our (800) number, your employees and HR Managers can contact us with their health and welfare program questions. Our customer service representatives will document the call and act as liaison between your employee, HR Administrator and the respective insurance carrier. Your employee will be notified of the expected date of resolution and, if resolution is not received, we will follow up until the issue is satisfactorily resolved. Our Customer Service Team is available between 8:30 AM and 5:00 PM, Monday through Friday.
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